Housing disputes emerge daily across San Francisco and the Bay Area. Escalating roommate disagreements, behavioral problems that disrupt a housing community, and unlawful detainer legal actions—blended with the most expensive rental prices in the United States—make for a perfect storm.…

Fee disputes are inevitable. It doesn’t matter whether you’re a solo practitioner or a partner at an Am Law 100 firm—if you are charging a fee for your services, you are going to have a client who complains about the…

Shiela comes to the school one day and sees her son’s speech language pathologist with a baby. She discovers that the pathologist had been out on maternity leave. She is extremely upset that this was not communicated to her. The…

In the past fifteen years, the Bar Association of San Francisco’s (BASF) Bay Area Mediation Services matched hundreds of cases with experienced mediators who get results. Two-thirds of BASF mediations end in settlement, and parties report a stunning 99 percent…

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” —Maya Angelou   A college dean writes “What the f**k!!!” on a Post-It Note affixed…

Prasanna G. faced the loss of her home of over twenty years. A working senior citizen, Prasanna immigrated to San Francisco from India to care for her mother, who resided in publicly-owned affordable housing in Noe Valley. She moved into…